Purchases & refunds
Include your account email, class, service or listing name, purchase date, and what went wrong.
Support
How can we help?
For Buddy support, email wejudgeapp@gmail.com. We typically respond within a few business days.
Seller payouts
Include your account email, requested payout amount, and any Stripe Connect error shown in the app.
Reports
Use in-app report buttons when possible. You may also email the post, listing, class, or user details.
Common support topics
Account access
If you cannot sign in, include the email address you used for Buddy and any error message shown in the app.
Refund requests
Refunds are reviewed through Buddy's in-app refund flow. If you email support, include the exact purchase and reason for the refund request.
Campus posts and For Sale listings
For listing issues, include the school, class, professor, title, and whether you are the buyer or seller.
Account deletion
See Delete Account for deletion request instructions.